Business Description

This IT Support Services business, operating for over 20 years, offers in-person device repairs in Midtown Manhattan, mail-in fixes, remote support, and a range of IT services. The brand has garnered a strong reputation over the years, with positive reviews backing its expertise. The company's revenue streams come primarily from on-site client services and in-shop repairs. They have established a customer base of 67,000 and introduced a warranty protection plan in 2022, leading to nearly 1,600 active recurring clients. With an average annual contract size of around $180 and no seasonal fluctuations, they have a steady 17% recurring revenue rate. As technology evolves, the demand for such services is expected to remain consistent. With a history spanning over two decades, this business presents an opportunity for growth and expansion. The potential buyer could replicate the successful model by establishing more onsite locations within Manhattan, expanding into New York and further across the country. Notably, the company's track record and K