Business Description

This SaaS company, established in October 2019, specializes in call tracking and analytics for businesses looking to improve their phone interactions with customers. It has shown steady growth by incorporating customer feedback to enhance its software offering, resulting in a record-high monthly revenue of $47,461 in April 2024. Revenue is generated through subscription services and affiliate partnerships, with an impressive 89% net profit margin. With over 290 active subscribers and a customer retention rate of 98%, the business has maintained a strong customer base. Operational costs are kept low through outsourced customer and development support, allowing for high-profit margins. The platform is hosted on Amazon Web Services, utilizing organic social media, affiliate, and email marketing for customer acquisition, and processing payments via Stripe. The business assets, including technology, brand assets, and customer base, will be transferred to the new owner. Despite recent declines in revenue and monthly recurring revenue, key growth opportunities have been identified, such as creating a blog for organic