Business Description

This at-home e-commerce business specializes in selling small machines and parts for in-home use. With 20 years of experience, the business has earned a strong reputation as a top reseller in the market. They offer a wide range of parts, including hard-to-find repair components sourced directly from manufacturers, eliminating the need for customers to order from overseas. This simplifies the process for customers and drives additional sales for more common parts. The business has streamlined operations by integrating Shopify for sales, updating their website, and automating backend processes, reducing the workload to around 40 hours per week. The company's motto could be summed up as "If you need it, we have it," reflecting their comprehensive inventory and customer-centric approach. By incorporating Shopify, QuickBooks Enterprise, and ShipStation into their operations, the owners have achieved increased efficiency and accuracy in order processing, invoicing, labeling, and bookkeeping. They have identified growth opportunities through enhanced marketing campaigns and exploring new product sectors. With a strong